Customer site of the week

Describe your business.

We provide a stroller rental service in Paris

Describe your experience so far.

I have been positively surprised with Planyo's flexibility. It is a complete and powerful tool that allowed every customization I needed for my website. I have worked with Planyo Expert Ltd to have it installed and was always surprised to have a positive answer every time I asked if it was possible to do a particular thing with Planyo. Thanks to Planyo, I am saving a lot of time managing my réservation. I used to do this on Excel, which was time consuming and source of errror. With Planyo, I can manage my bookings directly through the app on my phone! It is a time saver!

Describe your business.

My business is renting high grade Camera Drones from DJI for holiday,Film Production, Birthday Partys, Sport Events, Roofer Business or just for fun.

Describe your experience so far.

Planyo ist the perfect solution form for my business. It is maximum flexible in configuration. The online support is quick and competent.

Describe your business.

We rent out small campervans

Describe your experience so far.

We were searching for a long time for a good solution for our website and back-office, Planyo is by far the best software for our business!

Describe your business.

We are a UK based Hedgehog Boarding house that provides professional care for African Pigmy Hedgehogs

How do you use Planyo?

We use Planyo both from within our Website and also via the APIs, which have allowed us to create an app for our customers.

Describe your experience so far.

When setting up our website we needed a simple and affordable booking solution. Planyo gave us easy to use tools that allowed us to configure our website and automate the booking process. The APIs are easy to use and the playground is an excellent resource for developers looking to utilise them in their own projects.

Describe your business.

Our business is holiday rentals for over 100 properties located in the Algarve in southern Portugal. We provide rental and management solutions for private owners and businesses.

How do you use Planyo?

We use it for our reservations in our various self catering resorts and accommodation. We have planyo integrated (advanced) on each of our websites for on line reservations and searching for availability and price. We use the reports on a daily basis for financial statistics, reminders, planning of arrivals/departures.

We also use planyo in other websites listed here: Cavalo Preto Beach Resort (www.cavalopretorentals.com), Marina Village Algarve (www.marinavillagealgarve.com), Cabanas Gardens Apartments (www.cabanasgardensrentals.com)

Describe your experience so far.

We find planyo very adaptable to our business needs and the support is always excellent. With regards to customisation, planyo is extremely flexible and we find ourselves using it more and more as our business evolves.

Describe your business.

At Bookpackandgo.com Our Philosophy is : We simply want to make it easy to book, pack and go on holiday in Spain! Holiday Heaven… Holiday apartments in El Soto De Marbella, Costa Del Sol, Andalusia. Plus Partner offers and links to enhance your holidays-delicious restaurants, reasonable car hire, best tourist attractions, flights and family events to enjoy!

Describe your experience so far.

It has been a pleasure working with the Planyo platform & the team who have made it easy to integrate a very comprehensive Planyo booking and reservation platform into www.bookpackandgo.com so that customers can check availability, prices and their preferences clearly with tracking that is clear and visible centrally, for each holiday apartment. Planyo is an excellent control system and it is easy to operate and even update bookings across multiple properties with different pricing across all seasons of the year. World Pay & PayPal Payment integration with customer service, mail and data tools are also modern and supportive of campaigns to drive more business. The benefits of The Quick action summary as well as the Advanced features are useful for web go live features. Thank you for service and platform excellence, as well as the free month trial+ to build and gain comfort with your significant IT Hub delivery capabilities…so very grateful and look forward to a profitable relationship for a long time…..

Describe your business.

It's a family company : we started La Jetée in 2 of our fishermen family houses we bough a few years ago, originally it was supposed to be some holiday houses for us, but we started 3 years ago to renew, trying to keep the traditional structure, but modernizing and make cosy with a vintage look into 3 ( soon 4) furnished flats. It became quickly a pretty successful business as our flats are occupied something like 80% of the time, we even now do not allow less then 6 nights as it was too complicated for us to do less ( actually this change was very easy with the planyo configuration panels).

Describe your experience so far.

We tested several systems, before adopting planyo as it is simplifying a lot our work once the basic configuration is done (and multi-language was also an important point). It is not our main activity, so simplifying and automation is a key point for us, as we have other business to run, and planyo is delivering what we expected at a fair price. What we appreciate, as we are at least 2 person to be involved with : is the forwarding of customers confirmations : so no anymore problem of misunderstanding and not knowing real time booking. The automated price calculation and automatic sending of invoices and confirmation or modification messages to our customers. We haven't implemented an online payment, because we want to control as much as we can the booking ( for ex. confirming longer stay instead of short periods), but without this it would be all automated. We still want to improve our use of this system, as should now use the reports functions, and also as we have now more experience about our business we will do next season, a different pricing system using the "seasons" price, in order to have even less free periods during our tropical winter. We might also start with SMS, not for the clients but for us, to remind us arrivals, or check out, without having to check on our Ical that are synchronized with planyo.

Describe your business.

Scooter Rental 125cc and 150cc in Khao Lak, Thailand. Online booking 24 hours a day, 7 days a week in many languages. Free hotel delivery and pick-up from 3 days rental onwards. We fit you with GPS navigation and sightseeing bookmarks on your own mobile. No internet connection needed.

Describe your experience so far.

Very good booking machine, the best I have ever seen.

Describe your business.

As specialist driving instructors we teach young people from the age of 10 upwards to drive a manually geared car in a private, safe and beautiful environment in Denbigh, North Wales. It's fun and is a great start on developing a responsible attitude to driving.

How do you use Planyo?

As a young growing business with limited resources, Planyo has been great in automating the bookings process for our customers. This allows our customers to check availability in real-time and make a booking at any time of their day. The Planyo system is aesthetically pleasing and provides a consistent and quality experience for our customers. The system has been integrated into the website and has proven to be a very dynamic tool due to its customisable nature. (Integration by raramuridesign uk )

Describe your experience so far.

The experience so far is very good. The Planyo system has saved a lot of man hours and it is reliable. The Planyo customer service is responsive and well organised.

Describe your business.

We manage and rent out four chalets in Chamonix as a family-run business.

How do you use Planyo?

We were looking for a system that could:
- manage bookings from leads to housekeeping,
- fully and seamlessly integrate with our website,
- automate communication with guests,
- reduce our invoicing and accounting workload.
We've appreciated the way Planyo synchronises seamlessly with several booking platforms. And thanks to Planyo's pricing system, we've been able to automate several aspects of our pricing policy, including triggers for discounts to be applied as a start date approaches.

(Integration by raramuridesign uk)

Describe your experience so far.

We went live with Planyo in July 2015 and have had a very good experience with the system, both during development as well as during the transition from our old setup. The Planyo team have been quick to reply to any issues we've had.

Describe your business.

Outdoor activities including canoe, kayak and paddleboard hire and lessons, archery, climbing and axe throwing.

Describe your experience so far.

Planyo is a great platform, hugely flexible yet relatively easy to use. If you do get stuck the help section is useful and clear and if you need to contact them, the team is really helpful.

Describe your business.

We are a small company that provides tourism booking for vacation rentals, tours, car rental and wedding planning, searching among the providers database we have from our years living in Pünta Cana. We were always employees from these providers and collegues of others, and now we decided to start our own business.

Describe your experience so far.

I am the webmaster of www.allpuntacana.info and I have to say that I did it without previous experience. I started from zero, reading on internet and using the customer support of our server and for the widgets hosted in our site. It took about one week trying several calendar till I got to Planyo, and it took me relatively short time to learn how to use and to integrate. I love Planyo now! On the other hand, the customer support is awesome. It never took longer than one day to have an answer from them and they were always super helpful and polite. I have to say that one time i had a hard time to understand, but again, I don´t have the technical knowledge of coding and web developer and I guess you are used to deal with technicians.

Describe your business.

We are a golf club rental company on the Costa Brava

Describe your experience so far.

I really like ​the Planyo system. Had quite a few issues at the startup, because we integrate the Planyo reservation system in our Jimdo website.. The last week, our deadline was coming closer, I had a guy on the support desk who really knows how the system works. Operational and technical. Almost all issues are gone.

Describe your business.

Hamann-Softwareentwicklung is a software development firm which specialises on creating individually designed software. No matter do you need an offline or web based application, we can find a solution. It can be developed either based on a commercially used application or we can design a customised software product for you. One of our key projects we are currently working on is MedSurv-Portal. It is an online portal which has been designed to collect and evaluate clinical surveys data from all over the world. Our firm has also recently worked on Ferienresidenz-Roseneck webpage development project. This holiday homes webpage was successfully implemented using Planyo automatic hotel booking and payment system.

Describe your experience so far.

We decided in favour of Planyo automatic hotel booking and payment system because it had satisfied most of our requests. The key one was that the system is very flexible and it could be fully integrated into our existing CMS. We also had an opportunity to design a customised booking schedule and configure emails and invoices design to the customer’s needs. Another core strength of Planyo programme is that the system can process payments in addition to booking requests. That was a crucial point for our customer and us. It gives you a possibility to process payments received by using PayPal and credit cards. We liked that Planyo offers an attractive invoice management tool as a part of the system which was a great benefit for our customer. We cann’t also but mentioned that now, when the system is up and running, the administration of the system is very easy and can be done after a brief orientation. It is an user friendly programme in general and all functions offered can be easily used. It was also a great pleasure to work in close collaboration with Planyo on that project. We were getting a constant support when needed. All our requests and questions regarding the system were answered in a prompt manner. In addition, Planyo did some good suggestions coming from their great knowledge of the product and big experience working with other customers. We have implemented most of them and we are very happy with the final product we achieved using Planyo tool.

Describe your business.

Sail from Corfu 3, 4 and 7 day cabin charters on a luxury 54ft yacht visiting the northern islands of Othonoi, Ereikoussa and Mathraki and the southern islands of Paxos and Antipaxos. Greek BBQ on first night. Breakfast and lunch provided. Snorkelling gear also provided.

Describe your experience so far.

I like the fact that it operates across so many countries and offers the opportunity to tailormake our charters as well as being able to include compulsory extras like port charges and cleaning fees. I also like the user interface for the bookings.

Describe your business.

Charity – santas grotto

How do you use Planyo?

Online payments and reservations for appointments to see Santa Claus

Describe your experience so far.

Great system, easy to install, easy to use and understand and fantastic technical support

Describe your business.

Verzasca.net is a site promoting tourism in the Verzasca Valley in Ticino, Switzerland and offering vacation homes from various owners and a local holiday home rental agency. You can also book places in almost all of the mountain huts.

How do you use Planyo?

Verzasca.net uses a META Site administered by lots of individual owners and Planyo API to display information about the houses throughout the verzasca.net site (including photos, location on the map etc.) and advanced integration for the search feature and the integrated reservation system.

Describe your business.

We, the central German air sports center operate at the international airport Leipzig / Halle (LEJ) the flight simulator and flight school in Leipzig. We also provide sightseeing flights in the airplane, helicopter or hot air balloon. The simulator is not just for pilots and student pilots but, under the guidance of an experienced instructor, to all who are interested in enjoying a realistic flight. This includes a fully functional cockpit, HD visualization forward and to the sides, stunning scenery and natural sound of an authentic movement.
Wir, das Mitteldeutsche Luftsportzentrum, betreiben am internationalen Flughafen Leipzig/Halle (LEJ) den Flugsimulator Leipzig und die Flugschule Leipzig. Außerdem vermitteln wir Rundflüge im Flugzeug, Helikopter oder Heißluftballon. Der Simulator steht nicht nur Piloten & Flugschülern zum Training zur Verfügung, denn unter Anleitung eines erfahrenen Instruktors können auch alle Interessierten („Fußgänger“) im Cockpit Platz nehmen und einen realitätsnahen Flug erleben. Das ganze natürlich mit einem voll funktionsfähigem Cockpit, HD-Visualisierung nach vorne und zu den Seiten, einer atemberaubenden Klangkulisse und natürlich einer authentischen Bewegung.

How do you use Planyo?

We use Planyo as the only management system of the simulator time to plan effectively and avoid scheduling conflicts. We have configured the system so that our clients reserve the times themselves and pay by PayPal or redeem a gift voucher. Here, various user groups (pilots, flight students, experienced users, groups) get different conditions. With the integration with Google Calendar the instructor can always see when they are needed. If Planyo continues to develop as positively, we can imagine using it also for our entire customer management and accounting for aircraft charters.
Wir nutzen Planyo als einziges Verwaltungssystem um die Simulator-Zeiten effektiv zu planen und so Terminüberschneidungen zu vermeiden. Wir haben das System so konfiguriert, dass unsere Kunden die Zeiten selber reservieren und per PayPal bezahlen können oder einen Geschenkgutschein einlösen können. Dabei können verschiedene Nutzergruppen (Piloten, Flugschüler, Erlebnis-Gäste, Gruppen) unterschiedliche Konditionen erhalten. Über den Abgleich mit einem Google-Kalender können die Instruktoren über ein Kalender-Abo immer sehen, wann sie gebraucht werden oder welcher Kollege welche Zeiten übernimmt. Wenn sich Planyo weiterhin so positiv entwickelt, können wir uns vorstellen auch unsere gesamte Kundenverwaltung und Rechnungslegung für den Bereich Flugzeug-Charter zu integrieren.

Describe your experience so far.

Planyo is a versatile tool for the entire process, from the booking by a customer, through the payment, and the schedule plan for the employees. In the daily work with Planyo we keep seeing ever more possibilities in which the company processes can be supported and which make our work more effective.
Planyo ist ein vielfältiges Instrument um den gesamten Prozess, von der Reservierung durch den Kunden, über die Bezahlung bis hin zur Tagesplanung für die Mitarbeiter einfach zu gestalten. In der täglichen Arbeit mit Planyo offenbaren sich immer neue Möglichkeiten, wie das System Prozesse im Unternehmen sinnvoll unterstützen kann und damit effektiveres Arbeiten möglich macht.

Describe your business.

Wifivox is a young company in the heart of Barcelona helping tourists from all over the world stay connected to the Internet while visiting Spain. We rent pocket wifi devices that create a mobile wifi hotspot allowing the connection of smartphones, tablets and laptops to the Internet everywhere you go.

How do you use Planyo?

We use Planyo to manage all Wifivox's online bookings. Besides the online booking system, our customers can also come to our Barcelona store and directly book our devices there. Planyo also manages these bookings and give us the possibility to override the online payment and give special prices directly in the store.

Describe your experience so far.

Planyo is a very flexible online booking engine that has provided us with all the functionalities that other online booking systems didn't give us. We needed a complex price manager and Planyo has a very good one. Planyo support was extremely helpful during all the implementation process.

Describe your business.

Luxury Serviced Apartments for short or long term holiday accommodation in Harrogate, North Yorkshire. Offering fully serviced, fully equipped apartments from various sizes, one to four bedrooms, perfect for family, friends and corporate occasions.

Describe your experience so far.

Planyo has helped me reduce my administration for the business and is easy to manage and navigate around, truly recommended.

Describe your business.

Sailing yacht charter in Greece | Sailing in Greece

Describe your experience so far.

Very easy to use. Extremely well integrated to all content-management systems. Many options on different booking restrictions. User-friendly to clients. Excellent mobile integration.

Describe your business.

Freedom, adventure, relaxation, nature, family, friends... All this is traveling in a camper van. At Amazing Campers, we decided to spread this world of endless possibilities. You will receive the "All inclusive service", which will allow you to go on a trip in a motorhome without unnecessary worries, with a clear head and a desire for adventure. Come for experiences, not just car keys!

Describe your experience so far.

Planyo offered us all the functionalities we need to run our business. And what was not currently ready, we were able to configure ourselves.